RepairAbout Repair
Please come visit one of our stores, or contact our Support Center to enquire about repairing your Hervé Chapelier Japon products.
We will have a look at the actual products, and will get back to you as soon as we can with quotation.
※ Some repair may be impossible depending on the condition of the product.
※ We will not accept any repair that involves modification from the original design.
※ We do not replace bag handles.
※ We do not accept any products for cleaning.
※ Above quotations are estimate, thus the cost may be slightly different depending on the condition and materials of the products.
We will have a look at the actual products, and will get back to you as soon as we can with quotation.
※ Some repair may be impossible depending on the condition of the product.
※ We will not accept any repair that involves modification from the original design.
※ We do not replace bag handles.
※ We do not accept any products for cleaning.
- [ Hervé Chapelier Japon Support Center ]
Mail ： info@hervechapelierjapon.com - （Opening hours: Mon – Fri 10:00-13:00, 15:00-17:00）
- Find your nearest store＞＞
＜Repair Quotation＞
| Parts to be changed or repaired | Total price including VAT | Note |
|---|---|---|
| Re-Stitching | JPY 2,750 – JPY 4,400 /one part |
We will unstitch, then re-stitch the part where stitches became snag, and/or fell apart at the seams. Price will depend on the length of where needs to be repaired. |
| Zip Closure Replacement | JPY 6,600円 – JPY 8,800 | We replace the broken/separated zip closures including broken-off zipper pull |
| Shoulder Strap Repair | JPY 4,400 – JPY 5,500 | Price depends on the extent of damage. Even when only one side of the shoulder strap requires repairing, the other side may also need to be repaired/adjusted to make sure that they are balanced in length. |